Data Protection Notice (KVKK & GDPR)
This notice explains how Antalion processes the personal data of
customers and drivers who use the platform, in line with Turkey's
Personal Data Protection Law No. 6698 ("KVKK") and, for visitors from
the EU/EEA and UK, the equivalent standards of the General Data
Protection Regulation ("GDPR"). (Template text — the final legal text
should not be published before review by qualified counsel.)
1. Data Controller
Antalion is the data controller responsible for the personal data
processed through this platform. You can reach us at the contact
details in Section 9 for any question about this notice.
2. Personal Data We Collect
Full name, phone number, email address, location data (pickup/drop-off
points), passenger and luggage counts, preferred language, payment and
transaction records, and — for drivers — driving licence, vehicle
registration and transport-permit documents. In-app messages between
customers and drivers are also stored for safety and moderation
purposes.
3. Purposes of Processing
Creating and matching transfer requests with drivers, verifying your
identity by SMS/email/WhatsApp, enabling driver-customer communication
through the in-app messaging system, processing payments through our
payment provider (iyzico) and keeping the related commission/accounting
records, measuring service quality (reviews/ratings), preventing fraud
and abuse, and complying with applicable legal obligations.
4. Legal Basis
We process your data on the basis of: performance of the transfer
contract you enter into with a driver through the platform, your
explicit consent where required (e.g. marketing communications),
compliance with legal obligations (e.g. accounting records), and our
legitimate interest in operating a safe and reliable marketplace
(e.g. fraud prevention, content moderation).
5. Who We Share Data With
Customer and driver contact details (phone, email) are never shared
with each other; all communication runs through the in-app messaging
system only. Payment data is processed by our licensed payment
provider (iyzico) under the iyzico Pazaryeri/Marketplace escrow model;
Antalion does not store your full card details. We also use licensed
processors for transactional email (Resend) and messaging
(WhatsApp Cloud API, Telegram Bot API) strictly to deliver the
notifications you would expect from using the service.
6. International Transfers
Some of our processors (email/messaging/payment infrastructure) may
process data outside Turkey, including within the EU/EEA. Where this
occurs, we rely on the safeguards required by KVKK and, where
applicable, GDPR-standard contractual clauses with those processors.
7. Retention
We keep personal data only for as long as necessary for the purposes
above, or as required by applicable tax, accounting and consumer-
protection law, after which it is deleted or anonymised.
8. Your Rights
Under KVKK Article 11 and, where applicable, the GDPR, you have the
right to: find out whether your data is being processed; request
access to, correction, or deletion of your data; object to processing
and request restriction of it; request data portability; and, where
processing is based on consent, withdraw that consent at any time. You
may also lodge a complaint with Turkey's Personal Data Protection
Authority (KVKK Kurumu) or, if the GDPR applies to your situation, your
local data protection supervisory authority.
9. Contact
For any request regarding your personal data, contact us at
info@antalion.com.